Frequently Asked Questions

What is a batch drop?

Our business takes great care creating quality pieces. Therefore, in order to manage the storefront appropriately “batch drops” occur. What is “batch drop” you might ask? It is a certain number of dyed pieces created and released by Ann in intervals.

Notification of each “batch drop” will be released first to our email list. Once the email has gone out then notification will occur through our social media platforms.

Once these items are sold out you will have to wait until the next “batch drop” notification drops.

If you see a piece you like it is highly advisable to buy it at the time it is available.

Sizing Detail

The approximate size of each product is listed before the dyeing process begins. Due to the nature of silk and the processes we use, the material will shrink. So please make note of that. The finished product size may not be exactly the size it started out to be. We do our best to give you the dimensions of each piece.

Custom and personalized orders

We are not able to make custom items at this time.

How soon will my order ship?

Items ordered by Thursday each week will be shipped out by the following Friday.  All orders are shipped on Fridays. We ship via USPS.

We can ship to P.O. Boxes if designated on checkout. Please review the invoice to make sure that your address and any other details are correct. We are not responsible for lost or stolen items.

If you require an item be mailed to you much sooner than our shipping day. Then a new quote will be sent to you via email with new shipping costs.

Care Instructions

Congratulations on making an investment!!! With proper care your worship tool(s) should last a long time. I suggest that after each use, you properly store your worship tools. If you purchase silk it can and will wrinkle. It is suggested that you fold your items after each use. Putting them away in a protective sleeve will help to keep them out of the elements.

Your worship silk will not need to be washed as often if properly cared for. If your item gets soiled then it is suggested to hand wash it. If you are using the washing machine, it is highly recommended to use a mesh laundry bag designed specifically for use in the washing machine. Use the “delicate” setting on the washing machine. Anything else might tear the fabric.

If handwashing, use only cold water and just a drop or two of liquid washing soap to clean the item. Gently wash the fabric. Do not scrub or wring the material with your hands as that will damage the fibers.

When you remove the item from the washing machine, iron it immediately on a “silk setting” that is a feature on the iron. Be very careful not to leave the iron stationary or you will burn the silk.

Do NOT put the silk(s) in the dryer. Silk fabric will shrink by quite a lot!

Returns & exchanges

Please contact us via email if you have any problems with your order.

We ask that when ordering, make sure you have thoroughly read the product description and all shipping details.

There will be a 25% restocking fee on any item that is returned. (Shipping is not refundable). The cost of returning the item is the responsibility of the customer. Please allow 3 weeks for the return process to be completed.

What happens if an item is damaged during shipping? Contact our customer service (insert customer service form), with your order number. It is requested that you take pictures of the damaged package and product. A replacement will be shipped to you ASAP.

Our items are handmade and no two are alike. Due to the nature of the process that is used we cannot replicate a piece. Carefully consider what you are ordering. Make sure it will compliment your ministry needs.

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Ann Mack
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Ann is an international speaker, teacher/educator with over 25 years of experience in worship dance. She has a background in ballet and modern technique. She previously served as the worship dance leader for Bethel Church of Redding California from 2009-2020.

She has traveled across the USA and to many nations teaching worship dance workshops and dance leadership training.

 Ann's mandate is to equip dancers to live a Spirit filled life. It is in her heart to create a space for exploration and transformation. To encourage dancers to become confident in their identity. Thereby empowering creatives to affect the culture in which they live and spread the gospel through the art form of dance that reflects our Creator.

 

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